SECURITY.txt
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01

# Privacy Policy

Effective Date: January 1, 2026

Entity: CreativePageForm

Address: Carrer de Sant Vicent Martir 20, 46002 Valencia, Spain

Contact: [email protected]

CreativePageForm ("we," "us," or "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Spanish data protection laws.

1. Data We Collect

We collect only the information necessary to deliver our web design and UI/UX services:

• Full name and email address submitted via our contact form

• Project brief details and service preferences

• Payment information processed through Stripe (we do not store card details)

• IP address and basic analytics for site performance optimization

2. Purpose of Processing

Your data is processed exclusively for: responding to inquiries, delivering contracted design services, processing payments, and maintaining legal compliance. We do not sell, rent, or share personal data with third parties for marketing purposes.

3. Data Retention

Project-related data is retained for 24 months after project completion. Contact form submissions are retained for 12 months. You may request deletion at any time by contacting [email protected].

4. Your Rights

Under GDPR, you have the right to: access your data, rectify inaccuracies, request erasure ("right to be forgotten"), restrict processing, data portability, and object to processing. Exercise these rights by emailing [email protected].

5. Data Security

We implement appropriate technical and organizational measures including encrypted transmissions (TLS 1.3), secure server infrastructure, and access controls to protect your data against unauthorized access, alteration, or destruction.

02

# Terms of Service

Effective Date: January 1, 2026

Entity: CreativePageForm

Address: Carrer de Sant Vicent Martir 20, 46002 Valencia, Spain

1. Service Scope

CreativePageForm provides bespoke digital design, UI/UX framework development, and related web design services. All services are delivered as described in individual project proposals and scope documents.

2. Project Proposals & Acceptance

Each engagement begins with a detailed proposal outlining deliverables, timelines, and pricing. Projects commence upon written acceptance of the proposal and receipt of the initial payment as specified therein.

3. Payment Terms

Payments are processed via Stripe. Unless otherwise agreed in writing: 50% deposit is required before work begins, with the remaining 50% due upon project completion and delivery. Invoices are payable within 14 days of issuance.

4. Intellectual Property

Upon full payment, all final deliverables and associated intellectual property rights are transferred to the client. CreativePageForm retains the right to display completed work in its portfolio unless otherwise agreed.

5. Revisions & Change Requests

Each project includes up to two rounds of revisions as outlined in the proposal. Additional revisions or scope changes will be quoted separately and require written approval before implementation.

6. Limitation of Liability

CreativePageForm's total liability shall not exceed the total fees paid for the specific project. We are not liable for indirect, incidental, or consequential damages arising from service delivery.

7. Governing Law

These terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Valencia, Spain.

03

# Cookie Policy

Effective Date: January 1, 2026

Entity: CreativePageForm

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help us understand how you interact with our site and improve your experience.

2. Cookies We Use

• Essential Cookies: Required for basic site functionality (session management, security tokens). These cannot be disabled.

• Preference Cookies: Store your cookie consent choice in localStorage. Persistent for 365 days.

• Analytics Cookies: We do not use Google Analytics, Facebook Pixel, or any third-party tracking cookies.

3. Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality. You can clear stored preferences at any time by clearing your browser's localStorage for this domain.

4. Consent

By continuing to use our website, you consent to the use of essential cookies. Non-essential cookies are only activated after explicit consent via our cookie banner.

04

# Refund & Reimbursement Policy

Effective Date: January 1, 2026

Entity: CreativePageForm

Address: Carrer de Sant Vicent Martir 20, 46002 Valencia, Spain

1. Deposit Refund

If work has not yet commenced, the initial deposit is fully refundable within 14 days of payment. Requests must be submitted in writing to [email protected].

2. Partial Work Refund

If work has commenced but the project is cancelled by the client, a partial refund will be calculated based on the percentage of work completed at the time of cancellation. Completed milestones are non-refundable.

3. Deliverable Disputes

If delivered work materially deviates from the agreed proposal scope, the client must notify CreativePageForm within 7 days of delivery. We will rectify the discrepancies at no additional cost. If rectification is not possible, a proportionate refund will be issued.

4. Refund Processing

Approved refunds are processed within 10 business days via the original payment method (Stripe). Refund amounts are credited minus any applicable processing fees charged by the payment provider.

5. Non-Refundable Items

The following are non-refundable: completed and approved milestones, third-party license fees paid on behalf of the client, and domain/hosting setup fees.

6. Contact for Refund Requests

Submit refund requests to: [email protected] with your project reference number and reason for the request.

© 2026 CreativePageForm — Carrer de Sant Vicent Martir 20, 46002 Valencia, Spain

Last updated: January 1, 2026 | Document version: 1.0